At Croyez, we're committed to providing a smooth and worry-free shopping experience. Below, you'll find important information about our shipping and returns policy:

Dispatch:

Free standard shipping on all orders over €90

International shipping available at competitive rates.

Orders placed before 9pm will be shipped the same day.

Track your order with a tracking number that will be provided once your package has been shipped.

Returns:

Free exchange within 30 days of receipt on all orders.

Products must be returned in their original condition and packaging.

Please note: For hygiene reasons, underwear, socks and other similar items cannot be returned or exchanged unless a clear defect is present. We therefore advise you to carefully check the size and style before placing your order.

Easy returns process: visit https://croyez.returnista.com/ and arrange your return within 5 minutes.

Refunds will be processed within 14 days of receipt of the return shipment.

We strive for 100% customer satisfaction and are ready to help you with any questions or concerns you may have about your order. Feel free to contact our customer service for personalized assistance.